Skylight One
Reviews and Complaints
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Verified Reviewer
Scammers
This bank is a scam and a mess , how yall have payback awards available that we can activate but yall aint giving nobody a dime back for , I called twice and a woman help activate the rewards for me she told
Me to wait a month for the money back but on the website it says money come in 48hours , yall false advertise everything and when somebody call about it its always a excuse or yall can never get a manager otp .. I been using my rewards for a month still no money and dont do
A dispute the workers or the manager the whole team
Knows nothing about fraud thats why they dont give you no
Money back at all dont
Waste yall
Time
On this company , they are scammers they do not care about fraud or false advertising they aint tryna give you a dime back for nothing and they have a worker who
Always hangs up
On you soon he hear your voice !! Getting paid to lie is what they do lol
- Scamyou
Preferred solution: My money that y’all Owe me from Rewards
User's recommendation: They will scam you don’t do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Card keeps getting locked for various reasons
My fiancés card keeps getting locked, up to a WEEK at a time with no other way to access our money. The time it was closed off for a week, it was due to a breech in security.
Our card was locked on a Saturday without warning for a system wide update. Its now Sunday and the card is still closed off for access. We really need access to our money.
This is not okay. We are going to a credit union.
Preferred solution: Stop locking our accounts. We need access to our hard earned money.
User's recommendation: Do not use this card company
Never got my money and they denied my claim
I was a subcontractor on a job well the general contractor uses skylight one prepaid card well when I got the card in the mail the money was not on there it was already spent so I call the general contractor and they put the money on the card so I disputed the transaction and they denied it saying they had documents and I could never get a hold of a supervisor and the dispute department they are crooks and thieves I work hard for that money and for them to do that is a shame
Preferred solution: Full refund
User's recommendation: Don’t ever use there services
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My online account is constantly hacked. Just had 260 stolen from account Never a supervisor available to talk to. Terrible customer service
Netspend blocked me from having a card for life. They informed that they could not protect my account so I could never have an account with them.
Wouldn’t give me any other info except i was a security risk. Since my Netspend card was my tip card at work I had to wait 3 weeks for my tips in my paycheck.
Their online banking has terrible security measures. Hackers allowed to access my account constantly and change my information.
They make virtual cards and rob you. Skylight wants me to wait at least 2 weeks to get my money back.
- Scammers
Preferred solution: Full refund
User's recommendation: Don’t do it
My claim
I was a subcontractor on a job well the general contractor use this prepaid card that was skylight so it was supposed come in the mail well a card came inthe mail come to find out the money was spent on the card well I file a dispute and they said there was no error I ask for proof that I made these transactions and they cant show me or tell me anything they just say allow 10 days for documentation its been 3 months there crooked do not use or get this card
- There the worst customer services and company ever
Preferred solution: Full refund
User's recommendation: Don’t ever use this card ever they are crooks and take advantage of American citizen
My anytime alerts is not working on my phone
My anytime alerts are not coming on my phone to tell me all things on my phone so what else can I do
Preferred solution: I want my anytime alerts to come to my phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lost card, chargers on card I didn’t make
Taking way to long and haven’t heard a update in 2 months
Im having troubling logging into my card and it have been lost for a week and all my money that I got paid is gone off the card
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The worst customer service EVER
You WON'T speak to an American. You WILL ask the same question 6 times.
You WON'T get direct answers. You WON'T get the truth. You WILL be disconnected multiple times. You WON'T be satisfied.
Don't use this *** service please.
Spare yourself some grief and use someone else! Skylight ONE is straight up garbage.
- Its a debit card
- Customer service gets a zero
Preferred solution: Apology
User's recommendation: Don't use Skylight ONE.
Error on my balance
I need someone to call me I dont understand I had 1600 on my card I withdraw 1200 off my card now I dont have anything please check t out call me ASAP 754214****
User's recommendation: Omg I had 1600 on my card withdrawal 1200 why I have nothing now need someone to give me a call ASAP
Chicago, Illinois
My check is not on my card
I need to talk to someone right now cuz my money is not on my card yet n I got bills to pay for n I'm mad about it
To get my card activate . No one there to help
You can't get no one to help you. All of the numbers posted are not working. We can't even feed our kids because you're not their to answer the phone or help guide us with help
- Not knowledgeable
Preferred solution: My card activate
Las Vegas, Nevada
Acticvate my replace card
It was no help at all in trying to activate my card it sucks couldn't talk to a representative been trying all morning
It won't let me activate my new card through my account it's not connecting
Its okay I talked to someone and they explain it to me so it is resolved now very appreciated thanks very much
Preferred solution: Nothing
User's recommendation: Great
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
My card is locked
It's not letting me use it my card I need to use it the money on it to get back and forth to work I just want to know why is it locked
Same here they just asking me to give letter of proof of address OMG and I am valued customer 15 years. I sent my ID soon I did scammers stole my name last name immediately They also said the Tax 1099 form must be valid from last year, that's bolonny..
and this card is SCAM. As Soon I back to USA I started to shut down all my financial transactions and my paychecks.
Just want my money back and TD Bank Is best for business they have excellent customer service including Supervisor. On here is scammers Philippines they talk like *** stars on phone I can't stand them no American person branch to go directly to talk too about any problem.
No stars due to the customer service I received I would never recommend this company to anyone
In professional and rude reps with lots of rebuttals I dont honestly want to write any more because I get mad every time
Preferred solution: Full refund
User's recommendation: Never
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Skimmer on atm, I lost $300. They do nothing to protect your money. Recovered $0