Marian P Yos

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#5151480 
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Received a check and it has been returned! The person who issued it will not contact me

I was issued a check that has been returned. The person who issued me the check will not return my calls
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Loss:
$630

Preferred solution: I would like the person to give me the money owed plus fees charged from my bank!

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victoria r Qxc

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#4868066 
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Terrible experience, scammed.

1.0
Skylight One - Terrible experience, scammed.
Skylight One - Terrible experience, scammed.
Skylight One - Terrible experience, scammed.
Skylight One - Terrible experience, scammed.
I went to a different state and tried to make a purchase, my card declined and i couldnt log into my account. i called the help number and got transferred back and forth. it was my birthday and i wasted two hours of my life trying to get to someone who could help me. i got to the person who could actually help me and they told me to email them a photo of my social security card and a picture of my license. i told them no i cant do that number one because i was on vacation and number two because thats just weird. thats how identitys get stolen. and my mom was with me because im a minor and the employee freaked out telling me to call back when i was alone. she was unhelpful and everyone who i was transferred to couldnt help me at all. this company is already sketchy enough but i didnt have a bank account so i had to get my paycheck somehow. do not use even as your last resort
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Loss:
$300
Pros:
  • Easy to sign up
Cons:
  • Terrible customer service

Preferred solution: my money i saved up for months for this trip

User's recommendation: DONT DO IT

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Betty B Iud

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#4961603 
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They closed my account because I loaded money on it two different transaction.

1.0
Skylight One - They closed my account because I loaded money on it two different transaction.
Updated by user Aug 16, 2023

I’m still waiting on my check. I’m late with my bill because they haven’t did my check yet. I have been with them for 12 years and they treat me like that.

Original review Aug 16, 2023
I had a bill to pay so I loaded money two different time. So they closed my account and havent gave me money yet. Im very pissed off because that threw me to be late on my bill. I dont feel like they should hold my money like that. This happen July 23 of this year and today date is August 16 and I still dont have my money. Different people are telling me different stuff. Sad how people are.
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Loss:
$1343
Pros:
  • No good
Cons:
  • No good

Preferred solution: Apology

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Benjamin C Qkd
#4631047 
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Mo ey took

3.6
Skylight One - Mo ey took
Skylight One - Mo ey took
I was at work when all this happen I work for Vitas Healthcare so I drive a lot and I do t look at my for when I drive so when I came to my stop I seen I had a message and look and I seen what was going on and I didn't understand what was going on because I have my card in my wallet and no one else's has it so I seen what was happening so I went to the wellfrgo bank and took out 150 because that's all it would allow me to so then cancel it
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Loss:
$606
Pros:
  • Good to have
Cons:
  • Things like this may happen

Preferred solution: Full refund

User's recommendation: Pay attention to your mobile banking

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Isaah G
#5018388 
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My card is blocked and your call service is down

1.0