Skylight One
Skylight One Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Skylight One has 1.9 star rating based on 651 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend Skylight One to a friend or colleague.
- Rating Distribution
Pros: Direct deposit, Customer service, Easy to use.
Cons: Poor customer service, Everything to do with this card, Charge you for using your money.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Skylight One has 1.9 star rating based on 651 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend Skylight One to a friend or colleague.
- Rating Distribution
Pros: Direct deposit, Customer service, Easy to use.
Cons: Poor customer service, Everything to do with this card, Charge you for using your money.Recent recommendations regarding this business are as follows: "A real bank", "Don’t use this card customer service is no help", "Respond to customer", "I definitely wouldn't use this card", "ITS A SCAM NOT WHAT THEY ADVERTISE TO DO.".
Most users ask Skylight One for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Skylight One Reviews
"Amazing Communication"
Help me though everything with no problems, help with getting a new card when old card didnt seem to work
"Every sense Sunday I call no answer still holding on for a agent still no response"
I'm really thinking about closing my account and go somewhere else or with another company thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Ohio
Every sense Sunday I call no answer still holding on for a agent still no response
I'm really thinking about closing my account and go somewhere else or with another company thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount
of 5/2 I have not had access to my account. Skylight One (nested)said they blocked it due to verification when I hv submitted all documents requested multiple times.
My manager at KFC has also emailed with no response. Now Skylight one wont respond or answer any of the numbers I have called. Im an employee of KFC & this is a pay card that I was provided when I was hired also in which verification was done initially prior to any deposits being made for over 2months. We have contacted cs 8x & have not been able to talk to anyone to resolve this issue.
Just on hold for over 2hrs with music playing. I have called all of these numbers I found available online 186********,188********,173********,186******** & 187******** with no answer only music playing. I need a supervisor direct contact these issue has been since Friday without access to over $500. There was no FRAUD release the block so I can access my funds or close the account & send a check to address on file.
I need my money!!! I have attempted to contact cs over 8x up to 2hrs on hold with music playing. Im about to report to CFPB & BBB.
My money has been stolen or withheld without cause after I have submitted all the things requested.I may have been scammed. Im a student & worked hard for & to save this money.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Joseph, Michigan
Waiting for customer service for over 45 minutes
I have waited for customer service with still no response. My card and account are completely locked and i have no idea why!! I need access to my money NOW!
User's recommendation: A real bank
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account is restricted it has been restricted since march 7
Im not to sure if your getting my messages but I literally cant take my card being locked no longer I cant take much more of this highly frustrating situation Im going thru since my card been locked please someone help me please
Preferred solution: Just get someone to un restrict my card that’s all
User's recommendation: Don’t use this card customer service is no help
Largo, Florida
I want my money 1030.00 someone hacked my account
Someone charged $1,030 on my debit card skylight investigated it and doesn't see that I did not make that purchase at Target the Target that it was used was 200 mi away from me I live in Clearwater and the charge was done in Pembroke pines Florida. Skylight will not credit my debit card for some reason or another I am not happy with this company I never was notified that this transaction was ever done every other transaction I was notified I was not notified of a transaction of $1,030 taken out of my account I would not recommend this company at all no recommendation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nashville, Tennessee
Holding my minor child's money
My child is 17 and has not been able to activate his pay card so he's working for free, I call the call center and they hang up on me telling me it's a warning they can't talk to me, they don't speak proper English so I'm assuming they don't know the laws in America that they legally have to talk to me because my child is underage.
User's recommendation: I definitely wouldn't use this card
Westland, Michigan
The activation phone number came off card can’t call to activate
Answer my call to get this resolved . The activation label with phone number to call you came off. I dont have activation number to call and activate my card
User's recommendation: Respond to customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Palmetto, Florida
Fraud
Today I have had several withdrawals this morning out of my bank account and it wasn't me I also lost my card recently and I have no way of contacting you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy my account is restricted
Need help getting my password and user name but I don't have the email or phone number to my account any more and want to know why my account is restriction or restricted and was woundering if you could help me in any type of way.. I have money on there and have to pay bills and rent.. can you please help me understand why
Preferred solution: Help with my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammy Service
never responded
No support, no money. Using Netspend?
You might as well flush your cash now.
Nowhere do they claim you can use their card. It's a scam in my opinion.
User's recommendation: ITS A SCAM NOT WHAT THEY ADVERTISE TO DO.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam scam disappointed
I'm very disappointed by my staffing company to use this scamming pay card company. I called to ask a general question.
Sounded like a telemarketing company. I expressed my concern and was told a birthday but that wasn't a birthday cheer. Also asked for a supervisor and was put on hold for over 20 mins with no checking back with me just hold music. This card and service is a joke And why would my staffing employer use this type of company.
It's absurd. These people are not even in the US and they can steal or sale our information. What's stopping them???
This card company is a joke. Get a legitimate us banking company.
- Answering phones
- Scamming employees
Preferred solution: Get me a supervisor and not leave me on hold for 20 mins while you all are partying in the background
User's recommendation: Do not do business with skylight cards employer cards
Tulsa, Oklahoma
Never got money back from you
Been waiting for dispute since October 10 2024 of 190.71 and wrote dispute letter really need money back for Christmas.for google roblox.
Albuquerque, New Mexico
Trying to activate my card but the website is not responding
No live assistance to solve my problem very frustrating that there is no one to talk to to resolve my issue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Norristown, Pennsylvania
My pay is not on
The damn people on the phone don't know what the *** there doing don't get there card!!! Pathetic as ***
User's recommendation: *** no
Forrest City, Arkansas
Card will not activate
My card will not activate..Im a new customerat Pizza Hut in Forrest city,Arkansas..Thank you for your support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCard not working, customer service not accessible
My employer's spending card is not working, and I have tried numerous numbers at Skylight, but no phone call is going through. In addition, my login information is not working. Please help!
Preferred solution: my employee card working
User's recommendation: Just trying to get my card working
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