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Skylight One Questions and Answers

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Question:
Top Question
#65419

How to login online.

The site requires me to put in verification code Iโ€™m sent one but the email does not come in the required 5 minutes to input therefore logging me out and needing ANOTHER verification code which puts me in a never ending loop

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Answer:
by #1995967


If you don't get your verification code, check your spam folder. If there is nothing, contact Skylight One customer service by phone at 888-606-9800 between 8AM-6PM CT, Monday through Friday and 8AM-5PM CT, Saturday and Sunday.

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Question:
#60310

Why I can't use my card.

I wanna know why all the lines are busy and I can't use my *** card

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Answer:
by #1970703

Unfortunately, Skylight One does not provide any information about possible reasons why their card cannot be used on the company website. Please contact the Skylight One customer care team for assistance. You may reach out to them:
  • by phone at (888) 606-9800 (toll-free number within the United States);

Support is provided:
  • Monday - Friday: 8AM - 6PM CT;
  • Saturday - Sunday: 8AM - 5PM CT.

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Question:
#54915

Do you guys still have the skylight cards avable.

Can I apply for my skylight card back

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Answer:
by #1942757

According to the 'Netspend Skylight ONE Card' article posted at paycard.americanpayroll.org, the Skylight ONE Prepaid Mastercard is issued by Republic Bank & Trust Company. You can find detailed information about the Skylight card as well as apply for it at netspend.com/skylightone.

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Question:
#25435

Why cant i activate my temp card.

It tells me to call in 24 hours got a paycard from my work at kohls theres momey on my card

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Answer:
by #1788194

Based on Skylight Visa Terms and Conditions, you may activate your card by calling the number shown on the sticker affixed to the Paycard. You may also activate your card online by going to the Skylight Visa website. In the Activate Card section, you should fill in โ€œCard numberโ€ and โ€œSecurity codeโ€ fields and then click on โ€œContinueโ€. You may need to verify your identity by adding some personal information.

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Question:
#23798

Why is my skylight catd locked?I went to check my balance online and it says my account is locked. I was on it earlier in the morning and it worked. Why would it lock up ?

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Answer:
by #1770823

According to quora.com, the card can be locked if you give the wrong PIN three times if the card has expired or the card has been reported as lost or stolen. In order to unlock your account, you should contact Skylight Visa customer service by email at customerservice@netspend.com

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Question:
#20667

could i please activate my all access on the phone since going not working.

no results either online or calling all access

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Answer:
by #1731236

According to Netspend website, you can activate your Skylight card online or you can call 866-387-7363. Netspend customer service works Mโ€“F 8 AMโ€“10 PM Central Sat. & Sun. 8AM-8PM Central

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Question:

Why havent i got my deposit on my new card.

My wallet was stolen I canceled my old card and activated my new one over the phone with cutomer service and i havent received my deposit i get paid every Friday after 3pm no deposit came and everytime i call it says no pending deposit

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Question:
by Jade F Zgh #163025

Account access for minor.

My daughter has opened an account she has had her check direct deposited and can not access her funds. She was told to send proof of a bill which is in my name,her mother whom she lives with.

I am head of house hold. What do I need to tell you or give you that I already have for my daughter to Access her account Jade Fredrickson.

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Question:
by Isadore H #158658

Can I transfer money from one account to another.

Check was sent to my account with no card and I have another card for the money to go to. Can you send the money

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Question:
by Mariama L #132109

Am trying to activate my card everyday they are saying in 24 hours everyday.

Am trying to activate my card everyday they are saying in 24 hours everyday they what do I have to do

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