Contact Skylight One Customer Service
Skylight One Phone Numbers and Emails
Toll-Free Number:
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(888) 606-9800Skylight One
Customer Service:
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(866) 387-7363NETSPEND
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(877) 402-5823Skylight One
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(877) 814-7679Skylight One
Skylight One Emails:
Skylight One Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Skylight One Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Skylight One is 8886069800. 63% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 54% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Skylight One may ask you for the following information to identify you as a customer: first and last name, social security number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Skylight One Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Skylight One is 8886069800. 63% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 54% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Skylight One may ask you for the following information to identify you as a customer: first and last name, social security number or email.
People call Skylight One mainly because of cards, account, payments and charges.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Skylight One is customerservice@skylightpaycard.com. 72% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Skylight One Website:
Skylight One Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8 AM - 6 PM CT
Saturday - Sunday: 8 AM - 5 PM CT
Fax:
How Good is Skylight One's Customer Service?
Summary of Skylight One Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Skylight One?
Cards Question:
- “Trouble activating my card”
- “My card is lock I been calling sense Sunday I been on hold for three hours I need to speak with someone about my account”
- “My card is blocked”
Account Question:
- “Need account and routing nunber”
- “My daughter's account is verifying since she under 18”
- “Need my username and password to get on app”
Payments and Charges Question:
- “Payment”
- “Pending deposit”
- “Fraud”
Request for Information Question:
- “I need to speak to a customer service”
- “Need to talk”
- “Need help getting back into my account”
Activation/ Cancellation Question:
- “To activationmy card”
- “The activation phone number came off card can’t call to activate”
- “Money Transfer & activation of my daycare account”
Product/ Service Question:
- “Can't make online purchases”
- “Difficulty Setting up/Getting started with my new 10” Frame which is a gift for a Grandkid.”
- “Can’t get to sync”
Shipping and Delivery Question:
- “Where is my money”
- “To p get the fed x tracking number card was suppose to be here today”
- “Haven't got paid today yet”
Return/ Replace Question:
- “Need a replacement card”
- “Replacement”
- “Incorrect charges”
Refund Question:
- “Why haven't I received my refund”
- “Need refund”
- “To make sure i get a refund deposited into my account”
Staff Question:
- “Customer service”
- “Speak with customer service”
- “I need to speak to a customer service”
Employment Question:
- “Paycheck”
- “Check stubs”
- “Paycheck has not deposited”
Website/ Application Question:
- “App trouble”
- “Website won't let me in”
- “I can not input my 6-digit validation code. Ur site is down”
Other Question:
- “Calendar issues”
- “Removing restrictions”
- “Where's my money”
Compare Skylight One Customer Service To
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