Skylight One
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Scammy Service
never responded
No support, no money. Using Netspend?
You might as well flush your cash now.
Nowhere do they claim you can use their card. It's a scam in my opinion.
User's recommendation: ITS A SCAM NOT WHAT THEY ADVERTISE TO DO.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam scam disappointed
I'm very disappointed by my staffing company to use this scamming pay card company. I called to ask a general question.
Sounded like a telemarketing company. I expressed my concern and was told a birthday but that wasn't a birthday cheer. Also asked for a supervisor and was put on hold for over 20 mins with no checking back with me just hold music. This card and service is a joke And why would my staffing employer use this type of company.
It's absurd. These people are not even in the US and they can steal or sale our information. What's stopping them???
This card company is a joke. Get a legitimate us banking company.
- Answering phones
- Scamming employees
Preferred solution: Get me a supervisor and not leave me on hold for 20 mins while you all are partying in the background
User's recommendation: Do not do business with skylight cards employer cards
Tulsa, Oklahoma
Never got money back from you
Been waiting for dispute since October 10 2024 of 190.71 and wrote dispute letter really need money back for Christmas.for google roblox.
Trying to activate my card but the website is not responding
No live assistance to solve my problem very frustrating that there is no one to talk to to resolve my issue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy pay is not on
The damn people on the phone don't know what the *** there doing don't get there card!!! Pathetic as ***
User's recommendation: *** no
Card will not activate
My card will not activate..Im a new customerat Pizza Hut in Forrest city,Arkansas..Thank you for your support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCard not working, customer service not accessible
My employer's spending card is not working, and I have tried numerous numbers at Skylight, but no phone call is going through. In addition, my login information is not working. Please help!
Preferred solution: my employee card working
User's recommendation: Just trying to get my card working
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInconsistent
They are the most unreliable company I've ever had to actually give you your paycheck when you're supposed to, then they don't respond to questions about it.
- No pros at this rate
- Inconsistent
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou’re not able to speak with a live agent, and what I need help with is Not in the FAQ. I can’t access my cash and the the approval number they gave me isn’t working, now I can’t speak to an agent
The option to speak to a live agent should be added. I requested a cardholder approval number, but I didn't get the whole number because it was too fast and it wasn't repeated.
Nor am I able to reach a live audience to ask for help. The account already reads $0 and I'm not able to access my money.
Preferred solution: Full refund
User's recommendation: Avoid skylight One! Too much headache.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLiars in customer service
My card was compromised by a scammer who did not get any money from my account. However, I called Skylight customer service to let them know.
An unidentified female intended to transfer me to a supervisor, but before she did, she blocked my account without informing me. I was put on hold and left there. I called again, asked for a manager, and was left on hold for 17 minutes. I called the third time; the representative said that due to the misunderstanding, they would mail me another card that day with a two-day delivery time.
On Tuesday (May 28), the card did not arrive. I called again and they said the card was mailed on Friday, May 24. On Wednesday, the card arrived via FedEx overnight; it was never mailed as stated by the five people I talked to on the phone. The last representative discovered his co-workers' lies and had it shipped overnight to cover.
Being placed on hold and left there should never happen. This cost me fees with my storage company, and I lost Poshmark sales in excess of $120.00.
- Liars in customer service
- Card was cut without knowledge
Preferred solution: I would like to have my conversation pulled and the employees needs to be retrained,
User's recommendation: Do not use this Asain Based customer service ever, they cannot understand whats being said, and they lie.
New York, New York
Horrible Customer Svc. Not willing to assist, listen or allow to speak with a supervisor. Rude, nasty ppl.
I inquired about a charge on my card. My card was canceled before I finished stating my concern regarding the charge. I didn't know where it was from and they just CANCELED it.
User's recommendation: Avoid if possible, find another resource
Reynoldsburg, Ohio
Having trouble activating my card
So. I'm not even using your card because it seems there's so many technical problems. I can't activate my card because it says that I have to complete my verification id and *** WTF
Reynoldsburg, Ohio
Having trouble activating my card
I'm a new employee and was given a skylight card from my employer. I'm having problems activation. s
User's recommendation: Don't use this app
Portland, Oregon
I need somebody to call me 801530****
Call me I need to talk to someone please so I can telling you that I don't know what you you want for real estate money and one in hyy
User's recommendation: Call me
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Ennis, Texas
Taxes
I havent got my taxes, I sent a picture and prove of address and still havent got any feedback . I sent it on Friday
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